Delivery & Returns


SHIPPING WITHIN NEW ZEALAND

All NZ orders are shipped via NZ Post

  • FREE Standard Shipping on all NZ orders over $80.
  • NZD $9.00 Standard Shipping
    - allow 1-2 business days to process payment
    - allow 3-20 business days for delivery

SHIPPING TO AUSTRALIA

  • FREE Standard Shipping on all Australian orders over $80.
  • NZD $20.00 Standard Shipping
    - allow 1-2 business days to process payment
    - allow 3-20 business days for delivery

RETURNS

You can post your item(s) back to our Online Store. We must receive your return within 14 days of you receiving the package.
Product must be in original condition and within the box on return.
The refund will not include the initial delivery charge.

For postal returns, you are responsible for return postage costs. We strongly recommend registered post, as we cannot accept responsibility for items lost in transit.

Refunds and exchanges are generally processed within 2-3 business days of us receiving your parcel, this can take up to 21 days to show in your account. 

The return postal address is: